I’m Dynamics 365 & Power Platform Solution Architect,
Deb

Helping organisations design CRM and automation solutions that scale, integrate cleanly, and remain governable over time.

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About Me

Microsoft 365 · Enterprise CRM · Integration Architecture · Governance · AI Enablement

Developing With a Passion While Exploring The World.

17+ years in Microsoft technologies
Over a decade specialising in Dynamics 365 and enterprise CRM
Microsoft Certified: Power Platform Solution Architect Expert
Experience delivering projects for European clients, including Germany

Core technologies include Dynamics 365 CE, Power Platform, Dataverse, Azure Functions, Service Bus, Logic Apps, API Management, C#, .NET, SQL Server, and OpenAI-based integrations.

What I Help Organisations Solve

Clients usually reach out when their Dynamics 365 or Power Platform landscape has reached a point where early design decisions start limiting scale, reliability, or change.

CRM platforms that have grown complex and need architectural direction rather than incremental fixes
Integration challenges between Dynamics 365, ERP systems, and cloud services
Power Platform governance and ALM gaps that affect stability, security, or compliance
Multi-country implementations where data protection, performance, and operating models matter
Introducing AI and automation without creating security or governance risk

My focus is on designing solutions that support business growth while remaining technically sustainable.

How I Work

Defining overall solution and integration architecture
Making technology and design trade-offs explicit
Establishing governance, ALM, and deployment standards
Supporting delivery teams during critical phases
Acting as a technical sounding board for stakeholders

I am comfortable working fully remote with teams across the globe and have experience operating within onshore–offshore delivery models.

Work Experience

European Manufacturing Organisation

Designed the Dynamics 365 CE and Power Platform architecture for a multi-country sales and service platform, including integration with ERP and Azure services, with a strong focus on GDPR and long-term scalability.

Enterprise CRM Transformation Program

Provided solution architecture and technical leadership for a large Dynamics 365 implementation, defining Dataverse models, integration patterns, and ALM standards across multiple teams.

Power Platform Governance & Automation

Helped establish Power Platform governance, environment strategy, and CI/CD pipelines, improving deployment reliability and reducing production incidents.

AI-Enabled CRM Automation

Advised on and implemented AI-driven automation and assistant use cases within CRM workflows, ensuring security, compliance, and measurable operational benefits.

Near Real-Time Integration

Designed and implemented real time integration architecture with external systems.